Meal Plan FAQ’s
I am living on campus this year – how do I receive my meal card?
Residential Meal Plan – Students moving into the residence halls at fall or spring move in days, will receive their meal card at check-in in the residence halls. Students moving in throughout the academic year, can visit the Meal Card Office located in the Servery at the Dining Commons to receive a meal card.
What if my Meal Card has incorrect information?
If your Meal Card displays inaccurate information including Name, Student ID Number, or if you are missing a Photo, please visit the Meal Card Office at The Servery at the Dining Commons or reach out to uei-dsinfo@csus.edu over email.
I am living off campus this year – how do I order and pay for my meal plan?
For Commuter Students/Faculty/Staff: Those interested in purchasing a Commuter/Voluntary Meal Plan can visit the Meal Card Office in the Servery at the Dining Commons to purchase a plan. We also recommend that you fill out the Voluntary Meal Plan Form/Agreement (csus.edu) (dining.csus.edu) prior to your visit.
Commuter Students/Faculty/Staff Meal Plan – Please visit the Meal Card Office at The Servery at the Dining Commons to pick up your meal card.
The hours of operation for the Meal Card Office during move in are as follows:
The hours of operation for the Meal Card Office starting on August 5, 2024:
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Monday |
9:00 AM - 12:30 PM & 1:00 PM - 4:00 PM |
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Tuesday |
12:00 PM - 2:30 PM |
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Wednesday |
9:00 AM - 12:30 PM & 1:00 PM - 4:00 PM |
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Thursday |
12:00 PM - 2:30 PM |
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Friday |
9:00 AM - 12:30 PM & 1:00 PM - 4:00 PM |
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Saturday and Sunday |
CLOSED |
What if I lose my Meal Card?
Lost Meal Cards can be replaced at the Meal Card office during open hours, located in The Servery at the Dining Commons, for $10.00 cash, credit, or Flex$.
What are Meal Swipes and how can they be used?
Meal Swipes are included in the Unlimited, Weekly 14, Weekly 10, Weekly 8, and Weekly 3 Meal Plans. They can be used to access our buffet style all-you-care-to-eat location at The Servery at the Dining Commons or at the Courtyard Market for our Hot Meal Program (Monday – Friday during Lunch or Dinner). Meal Swipes reset at the end of every week (Sunday at 11:59 PM).
What is Flex$ and how can it be used?
Flex$ is included in all Meal Plans available on campus. Flex$ can be utilized in a declining balance format (dollar for dollar) at any Hornet Hospitality dining location.
What are Meal Exchanges and how can they be used?
Meal Exchanges are included in the Unlimited (100 Per Semester), Weekly 14 (100 Per Semester), Weekly 10 (75 Per Semester), Weekly 8 (50 Per Semester), and Weekly 3 (1 Per Week) Plans. Each plan has a limited number of Meal Exchanges that can be utilized throughout the semester. *The Weekly 3 Plan includes one Meal Exchange per week that resets at the end of every week (Sunday at 11:59 PM). Meal Exchanges can be used in place of a Meal Swipe for a meal from a pre-determined menu at Courtyard Market, Baja Fresh Express, The Bagel Place, Tenders Love and Chicken, Good Eats, Engrained, and Einstein Bros Bagels. The maximum number of Meal Exchanges that can be used per week is limited to the total number of Meal Swipes your plan offers per week until you reach your allotted semester total except for the Weekly 3 Plan. Example: If I have the Weekly 14 Meal Plan, I can exchange up to 14 Meal Swipes per week for Meal Exchanges until I reach my maximum of 100.
What are Guest Meals and how can they be used?
Guest Meals are included in the Unlimited (10 Per Semester), Weekly 14 (10 Per Semester), Weekly 10 (5 Per Semester), and Weekly 8 (3 Per Semester) Meal Plans and are only valid at The Servery at the Dining Commons. They are intended to be used to bring friends, family, professors, etc. to dine with you! You may also use your Guest Meals for yourself at The Servery at the Dining Commons.
How do I check my Meal Plan balance?
To access your balance of Meal Swipes, Flex$, and Guest Meals, please ask the cashier at any Hornet Hospitality location to print your balance. To check your Meal Exchange balance, please visit the Meal Card Office in the Servery at the Dining Commons or email uei-dsinfo@csus.edu. *The Unlimited Meal Plan holders may access their Meal Exchange balance at any Hornet Hospitality location on campus.
Do my unused Meal Swipes carry over to the next week?
Meal Swipes do not carry over from week to week. They reset every Sunday at 11:59 PM.
Do Flex$ and Meal Exchanges expire?
Yes. Meal Plans expire on the last day of the semester and any residual balances you may have do not carry over to the next semester.
Can I change my Meal Plan?
Meal Plan holders living on, and off campus may make any change they want to their meal plan up to one time during the first two weeks of the semester (until 9/06/2024) *Any additional change will receive an administration fee. Following 9/06/2024 Meal Plan holders may only upgrade their plan. In order to make adjustments, please visit the Meal Card Office at The Servery at the Dining Commons.
How can I add more Flex$ to my Meal Plan?
You can add Flex$ to your existing Meal Plan at any time through the UEI dining website: Add Flex Dollars (csus.edu) (dining.csus.edu)!
What if I have a dietary need or restriction?
Hornet Hospitality has a Registered Dietitian on site in The Servery at the Dining Commons to identify foods that meet your dietary needs. Please feel free to reach out to Dr. Qiong Chen at chen-qiong@aramark.com!
How can I see what you are serving at the dining hall?
Please visit The Servery @ the Dining Commons - CSU Sacramento State (campusdish.com) to see what’s on the menu!
Do I need a Meal Plan to dine at The Servery at the Dining Commons?
No, any member of the campus community can eat at The Servery at the Dining Commons. We gladly accept cash or credit cards.
How can I keep up to date with Hornet Hospitality events, specials, and activities?
Make sure you are following @HornetsDining on Instagram and Facebook as well as checking hornethospitality.com!
